Managing effective growth can be one of the most challenging activities for an organization. In a clinical services organization, leaders need to plan for and manage growth contemplating a host of clinical, operational, and financial considerations–appreciating that unbalanced growth in any key domain could lead to significant future challenges for an organization.

In 1992 Robert Kaplan and David Norton published their influential paper introducing the concept of a Balanced Scorecard in the Harvard Business Review. The Balanced Scorecard, or BSC, is a planning tool that provides a framework for linking together both pro-active and reactive financial and non-financial indicators to assess the health of a business and to support strategic growth. While the majority of Fortune 1000 companies utilize a BSC, adoption among small businesses has been far more limited. This talk will explore the mechanics of the balanced scorecard, how it translates to small businesses, and how autism services provider groups can develop and implement a BSC in their own practice.

Webinar Attachments
Balanced Scorecard Presentation_CASP September 2019

Webinar Video
Webinar Video