Operational Benchmarks in Autism and Impact on Financial Performance

Recorded June 21, 2022

Abstract

A small set of operational metrics can comprehensively explain the financial performance of a company providing ABA services. We will review these metrics and their impact on performance. We will also review the results of an industry survey recently conducted to obtain benchmarks for these operational metrics and the implied general range of performance that currently exists in the field. Finally, we will discuss how companies can evaluate and prioritize these benchmarks to impact their bottom line.

Presenters

Lani Fritts Lani Fritts has been leading ABA organizations since 2009, when he founded Trumpet Behavioral Health. He subsequently founded Kadiant and is a founding board member of CASP. He has an MBA from Stanford University.

Rohit Verma   Rohit Verma was Chief Strategy and Analytics Officer at Kadiant and CFO at Trumpet. Previously he was at Kearney, a management consultancy, and has a Ph.D. in economics from the University of Pennsylvania. Lani and Rohit founded Bixpli this year to help ABA companies assess and improve operational performance, develop and implement growth initiatives, and prepare for and execute strategic initiatives, including mergers and acquisitions.

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